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Posted on: March 16, 2020

Village Reponse to Coronavirus Disease 2019 (COVID-19)

In response to guidance from public health officials, the Village of Volo is taking steps to prevent the possible community spread of COVID-19.  At this time, the most effective strategy for slowing the spread of COVID-19 is to maintain social distance – that is, to reduce close contact between people.


To that end, Village Hall will be closed to the public until further notice as a preventative strategy to limit customer and staff contact.  Village staff will be available by phone at (847) 740-6982.  Residents should use the Village’s online services and the drop box outside of Village Hall for payments (utility bills and building permits)


Please see below for helpful links and phone numbers:

  • Pay Your Utility Bill Online (no convenience charge)

https://www.bsaonline.com/OnlinePayment/OnlinePaymentSearch?PaymentApplicationType=10&uid=2452

  • Pay Your Utility Bill by Phone (no convenience charge)

855-857-3627

  • Set Up a Water/Garbage Account

https://www.egovlink.com/volo/action.asp?actionid=18415

  • Schedule a Building Permit Inspection

847-233-1246

  • General Inquiries / Service Requests

https://www.egovlink.com/volo/action.asp


All essential public services such as emergency response, water distribution, and garbage/recycling collection will not be interrupted.  The public will have access to parks and outdoor recreation.


For the safety and well-being of our residents, the following meetings and events have been cancelled:

  • Blood Drive – April 4th
  • Easter Egg Hunt – April 12th
  • Planning and Zoning Commission – April 14th

The Village Board will meet only if necessary and agendas will be limited to items requiring immediate action.  Meeting agendas are posted online at:  http://www.villageofvolo.com/AgendaCenter.

In addition, public meeting spaces at the Village Hall will be unavailable until further notice.

All questions regarding health and wellness related to COVID-19 should be directed to the Illinois Department of Public Health’s hotline at (800) 889-3931 or dph.sick@illinois.gov.


To protect yourself and others from getting and spreading respiratory illnesses, prevention is critical.  Do your part to slow the spread of illnesses by taking the following steps:

  • Wash hands often with soap and water
  • Cover coughs and sneezes
  • Routinely clean frequently touched surfaces
  • Stay home when sick
  • Avoid close contact with people who are sick

Stop The Spread Of Germs Flyer CDC

Social Distancing Flyer IDPH

The Center for Disease Control (CDC) currently recommends caution for persons aged 60 and older and those with underlying medical conditions.  These people should consider staying at home and should avoid public gatherings and travel.

It is also important to stay positive, proactive and informed.  It is especially important to refer to trustworthy sources that provide sound, accurate information.  Find more facts, updates, and information on COVID-19, including symptoms and transmission of the virus, at the following links:

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